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Privacy Policy

HIPAA-Compliant Privacy Policy


As Enabl3d Mobility Solutions, LLC we are committed to safeguarding your privacy and protecting your health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and protect your Protected Health Information (PHI) and other personal data.

1. Information We Collect

We may collect two types of information:

  • Personal Information: Name, address, email, phone number, billing/shipping details, and payment information.

  • Protected Health Information (PHI): Medical prescriptions, diagnostic information, physician notes, mobility requirements, and other health-related details necessary for providing mobility equipment and services.

2. How We Use Your Information

We may use your PHI and personal information for:

  • Supplying and servicing prescribed mobility equipment.

  • Processing orders, repairs, and warranty claims.

  • Communicating with your healthcare providers and insurers (with your authorization).

  • Verifying insurance coverage and billing purposes.

  • Meeting regulatory, licensing, and compliance requirements.

3. How We Share Your Information

We will not sell or rent your PHI. We may share it only in the following situations:

  • Treatment: To coordinate care with your healthcare providers.

  • Payment: With insurance companies, Medicare/Medicaid, or other payers for reimbursement.

  • Operations: For quality assurance, audits, and business management.

  • Business Associates: With service providers (e.g., billing, IT, shipping) who have signed HIPAA-compliant agreements.

  • Legal Compliance: When required by law, court order, or regulatory authority.

  • Authorization: With your written consent for any purpose not described above.

4. Your HIPAA Rights

Under HIPAA, you have the right to:

  • Access and obtain a copy of your PHI.

  • Request corrections to your PHI.

  • Receive an accounting of certain disclosures of your PHI.

  • Request restrictions on the use or disclosure of your PHI (where legally possible).

  • Request confidential communications.

  • File a complaint with us or with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

5. Data Security

We use physical, electronic, and administrative safeguards to protect PHI from unauthorized access, use, or disclosure. While we follow HIPAA standards, no system is completely secure, and we cannot guarantee absolute protection.

6. Electronic Communications

If you choose to communicate with us via email, website forms, or text messaging, please be aware these methods may not always be secure. By using these communication channels, you acknowledge and accept this risk unless you specifically request secure alternatives.

7. Cookies & Website Data

Our website may collect non-PHI information through cookies and analytics tools to improve functionality and user experience. This data does not include your medical or health information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

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Notice of Privacy Practices (NPP)

Effective Date: [Insert Date]
Company Name: [Your Company Name] (“we,” “our,” “us”)

This Notice of Privacy Practices (NPP) describes how we may use and disclose your Protected Health Information (PHI) and how you can access this information. Please review it carefully.

Your Rights

You have the right to:

  • Get a copy of your medical record: You can ask to see or get an electronic or paper copy of the PHI we have about you.

  • Request corrections: If you believe your record is incorrect or incomplete, you can request an amendment.

  • Request confidential communications: You may request we contact you by alternative means (e.g., phone vs. mail).

  • Ask for restrictions: You may request limits on how we use or share your PHI.

  • Receive a list of disclosures: You can request an accounting of when we shared your PHI, other than for treatment, payment, or healthcare operations.

  • Get a copy of this notice: You may request a paper copy of this NPP at any time.

  • File a complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). You will not be penalized for filing a complaint.

Our Uses and Disclosures

We typically use or share your PHI in the following ways:

  • Treatment: To provide and coordinate mobility equipment and services, and to communicate with your healthcare providers.

  • Payment: To bill and obtain payment from insurance companies, Medicare, Medicaid, or other payers.

  • Healthcare Operations: To evaluate service quality, train staff, conduct audits, and manage our business.

We may also use or share your PHI in other ways permitted or required by law, such as:

  • Public health and safety reporting.

  • Compliance with law enforcement or court orders.

  • Health oversight activities.

  • Workers’ compensation claims.

  • When necessary to prevent a serious threat to health or safety.

For any other uses or disclosures not described in this notice, we will ask for your written authorization. You may revoke your authorization at any time.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your PHI.

  • We will notify you promptly if a breach occurs that may have compromised your information.

  • We must follow the privacy practices described in this notice.

  • We will not use or disclose your PHI for marketing, fundraising, or the sale of information without your explicit written authorization.

Changes to This Notice

We may change this Notice at any time. The updated version will apply to all PHI we maintain and will be posted on our website. You may request a printed copy at any time.

Contact Information

If you have questions about this Notice, want to exercise your rights, or file a complaint, please contact
Enabl3d Mobility Solutions, LLC
Privacy Officer: Corey Minchow
663 N 132nd St

Suite 7265
info@enabl3dmobility.com
402-202-7561

You may also file a complaint with the U.S. Department of Health & Human Services, Office for Civil Rights at https://www.hhs.gov/ocr/privacy/hipaa/complaints/

✅ With this in place, you’ll be HIPAA-compliant for patient/customer-facing documents.

Would you like me to also create a fillable one-page PDF version of this NPP (with your company details inserted and a signature line for acknowledgment)? That way you can give it to clients during equipment delivery or evaluations.

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